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Coronavirus Help and Information

Please get in touch using the information below if you need help with supplies in the current crisis.

Published: 17 March 2023

Please get in touch using the information below if you need help with supplies in the current crisis. If you are having difficulties registering for an online shopping slot, check the list of suppliers taking orders by phone. We would also like to hear from you if you want to volunteer to help out.

We should all follow official guidance on what to do and what not to do while restrictions remain in place, including from the NHS website and the government website. Please also check the information and help from Teignbridge District Council and Devon County Council.

In our local community, we can try to help each other as much as possible, while making sure we do not raise the risk of transmitting infection. Please keep in touch with neighbours by exchanging phone numbers or other contact information (making sure to keep safe when doing so).
If you want to volunteer to help out, or you are self isolating and need help with supplies of food or medication, or you just want to chat to someone on the phone, there are two voluntary initiatives in Ogwell:

  1. if you are signed up to this website, visit the Ogwell section to access a list of people who have said they are willing to help, and can be contacted via Nextdoor or Facebook. This list is facilitated by Alex Morrison.
  2. Newton Abbot Covid-19 Mutual Aid: this is a Facebook page where people able to help or needing help can contact each other, or fill in a form and be put in touch with each other via a coordinator. This is updated regularly so check back for the latest information. This is the link:

If you aren’t on either of these websites, or you prefer to contact someone by phone, you can call the following Mutual Aid coordinators:

  • The Ogwell coordinator is Pauline Wynter, tel: 01626 324921 or 07712 673995, email: If you can’t get hold of Pauline, contact Paul Martin on 01626 365624 or 07546 111871.
  • The main Newton Abbot coordinators are Jane Haden, tel: 07954 054459 or 01626 332369, email:; and Shevaun Hunt, tel: 07725 628182, email:

Shops that will take payments and orders by phone

This list is subject to change. Some suppliers will deliver but if collection is needed, please get in contact with the Ogwell coordinator to arrange for a volunteer to pick up and deliver for you.

Caterfood – Tel: 01803 664422. Based in Paignton. Will deliver. £5 minimum order.

Bakers the Butchers – orders by email: or tel: 01626 331602. Will deliver.

Fermoys – Darts Farm butchers at Fermoys are doing fruit and veg boxes plus meat and essentials such as tea, coffee. They will take orders and payment by phone and will deliver, or drop into your car boot if you turn up to collect. Call 01803 813747.

Total Produce Devon – Can supply milk, bread, fuit, veg, salad and meat and a wide range of other foods. Call 01626 832848 option 1, if no answer leave a message with your number and they will call back, or email for any inquiries and orders.

RD Johns – Minimum order £50, free delivery. Phone: 01626 368800. Website:

Spar shops

  • Chudleigh, 01626 437367
  • Bovey Tracey, 01626 835461
  • Heathfield, 01626 835375
  • Teignmouth 01626 770397
  • Ashburton 01364 652289

Riviera Foods  – Provide an isolation pack for £67 or £40. They will take BACS payment or cash left in an envelope and will deliver Tuesday, Thursday & Saturday. Order before 4.00pm. Tel:01626 205203 Card payment will be taken with order.

Devon Fresh –  Tel 01803 617969  Email –  delivers fresh produce free of charge, subject to a minimum order value of £10.00 per delivery

Dart Fresh – Order Online   Tel – 01392 873 036. Email –

Veg in a Box – free delivery with orders over £25 Also meat, dairy, bread. Tel: 01392 877189 or  07951 786653

Newton Abbot Covid-19 Mutual Aid Food Parcels – Single pack £20, Double pack £40 (double quantity of produce). If you are in financial difficulties, we will help. Free delivery.

  • Orders must be placed by 6pm on a Monday,
  • To place an order ring 07954 054459 or 01636 682369
  • Deliveries will be each Wednesday from approx. 2.00pm
  • Payment on Delivery to be left on the doorstep: Cash: (the right amount please if possible); cheque: made payable to SW/008500 Plymouth Community Branch. Or Bacs: Unity Trust Bank. Acct: Sw /008500 Plymouth Community Branch. Acct No: 20396480 Sort code: 608301.

Shops Still Open

Cleaves convenience store: We are open as normal. We have fresh bread, milk, eggs, fresh meat and fresh fruit and vegetables. Stock levels are good. Please leave 2 metre gap and stand back from the counter. We can only stay open if you help to protect our staff. 46 Barton Drive, Newton Abbot, TQ12 1PD. Tel: 01626 211602.

Natures Bounty –  health store. Normal opening hours. Where possible place order by phone. Order can be posted. Contactless payment preferred in store.  Tel: 01626 367050.  84 Queen St.

Glorious Veronicas – florists, also delivering fruit and veg. 2a Union Street . Tel: 01626 333303 or 07930 834359.

  • Wilko –  Market Walk
  • Boots the Chemist – Courtenay Street
  • Superdrug – Courtenay Street
  • Superdrug – East street.
  • Spar – Queen Street
  • Savers – Queen Street
  • Poundland – Queen street

Supermarket opening hour changes; Key workers & vulnerable shoppers arrangements; Item restrictions:

Aldi – Mon-Sat: closing at 8pm;

Asda – Reduced opening hours in 24-hour stores, now 8am – 8pm. NHS workers: Mon, Wed, Fri from 8am-9am. Three of any item per customer; two antibacterial hand gels per person.

Co-op – Most stores open 7am-8pm Mon-Sat. ‘Prioritised’ Mon-Sat 8am-9am; Sun 10am-11am. ‘Prioritised’ Mon-Sat 8am-9am; Sun 10am-11am. Two of some items.

Iceland – NHS workers: final hour of trading Mon-Sat First hour of trading Mon-Sat Some items, including antibacterial soaps and wipes, restricted.

Lidl – Varies by store – check Lidl’s store locator Four of some items, including household essentials.

Marks & Spencer – First hour of trading on Tue and Fri for NHS and emergency workers; First hour of trading for Older shoppers (70+) Mon and Thu. Two items per customer on frozen food, home products, groceries and eggs

Morrisons – Mon-Sat 8am-8pm; Sun no change. ‘Prioritised” shopping Mon-Sat 7am-8am. Three of any one item per customer.

Sainsbury’s – Mon-Sat 7.30am-8pm; no change on Sundays. ‘Prioritised” shopping Mon-Sat 7.30am-8am.  Older shoppers Mon, Wed, Fri 8am-9am. Three of any one item per customer except some high-demand products, where you’ll be limited to two Co-op – Most stores open 7am-8pm Mon-Sat. ‘Prioritised’ Mon-Sat 8am-9am; Sun 10am-11am. Two of some items.

Read more: Updates on the above information can be found at: – Which?

Local services: –

Help and Advice

There is much useful information on Teignbridge District Council’s webpage

HITS Foodbank   Tel: 01626 906371  (Hits Food Bank are looking for more volunteers especially evening drivers. There is a donations box for food in the porch at St Bartholomew’s Church in East Ogwell, and another at the bottom of Stella Llewellyn’s drive at 40 Buttercombe Close.)

THAT Foodbank  mailto: Tel: 01626 437310  (THAT need more volunteers and donations.)

CAB – Citizens Advice Bureau Email:     Tel: 0344 411 1444

Kingscare – voluntary agency providing support with shopping, befriending etc Tel: 01626 357090

Newton Abbot Community Transport Association –  The office is closed but there are a small number of drivers providing transport to hospital and essential shopping and they are still providing daily living aids in conjunction with DCC/NHS. Tel:  01626 335775 Email:

Teign News  Tel: 01626 210134. A local family run business offering free newspaper and magazine delivery to the Ogwell area for the next 12 weeks due to the current situation, and thereafter if needed.

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